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Privacy Policy

Last updated: July 26, 2025

This Privacy Policy describes how ThinkIn Cap Content Pvt. Ltd. ("Company", "we", "us", or "our") collects, uses, shares, and protects your information when you interact with our website (https://thinkincapcontent.com "the Site") or engage our services. By using our Site or services, you agree to the terms of this Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Information You Provide

  • Contact/Registration Data: Name, company name, email, phone number, postal address.
  • Profile/Account Data: Username, password (hashed), job title, sector/industry information.
  • Business Information: Project briefs, requirements, content preferences, feedback, and communications.
  • Payment/Billing Information: Billing address, payment method details (we use third-party processors and do NOT store credit card numbers).
  • Content Submissions: Text, images, or documents submitted for service delivery, testimonials, surveys, or support.

b. Information We Collect Automatically

  • Usage Data: IP address, browser type, device info, operating system, log files, access times, referring/exit pages.
  • Cookies/Web Beacons: To enable functionality, analytics, language preferences, and remarketing (see Cookie Policy section).
  • Analytics Data: Google Analytics, Hotjar, or similar tools may collect session metrics and user engagement patterns.

c. Information from Third Parties

  • Third-Party Integrations: If you connect via LinkedIn, Google, or other social platforms, we may collect available profile info.
  • Referrals: If clients or partners provide your information as potential contacts.

2. How We Use Your Information

  • To Provide & Manage Services: Fulfilling requests, creating/providing Deliverables, processing transactions, invoicing, and client communication.
  • To Personalize Content & Experience: Tailoring site or service offerings based on preferences or usage.
  • For Marketing & Communication: Sending newsletters, updates, promotions, surveys, announcements (opt-out available).
  • For Analytics & Site Improvement: Measuring, analyzing, and improving the Site, services, and user experience.
  • To Maintain Security & Legal Compliance: Detecting/preventing fraud, abuse, or policy violations; complying with legal/regulatory requirements.
  • To Respond to User Requests: Customer support, feedback resolutions, and handling inquiries.

3. Information Sharing & Disclosure

We will never sell your personal information. We may share information:

  • With Service Providers & Contractors: For payment processing, hosting, analytics, project management, customer support, and service delivery—only as needed and bound by confidentiality.
  • With Partners/Subcontractors: When required for joint project delivery (subject to NDA/professional confidentiality).
  • With Regulatory or Law Enforcement Agencies: If required by applicable law, regulation, legal process, or government request.
  • In Business Transfers: In case of merger, acquisition, or asset sale, subject to continued protection of your information.
  • With Your Consent: For any additional purposes as expressly agreed by you.

4. Cookies & Similar Technologies

  • Our Site uses cookies and similar tracking tools for authentication, session management, analytics, and marketing.
  • You can manage or disable cookies via your browser settings. Some functionality may be limited if cookies are disabled.
  • For a full list of cookies and their use, refer to our Cookie Policy.

5. Data Security

  • We use industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure.
  • All connections to our Site use HTTPS encryption. Access to sensitive information is restricted internally.
  • No data transmission or storage system can be guaranteed 100% secure. We encourage strong passwords and safe internet practices.

6. Data Retention

  • We retain personal and business information as long as necessary to fulfill service obligations, legal requirements, or to resolve disputes.
  • Upon request, we will delete or anonymize personal data where feasible, except where legal or compliance records are required.

7. International Data Transfers

  • US & India: Your information may be processed or stored in the United States, India, or other jurisdictions where we or our service providers operate.
  • We uphold reasonable safeguards and contractual clauses as per US, Indian, and relevant international data protection laws.

8. Your Rights & Choices

Depending on your jurisdiction (US, India, EU/EEA, etc.), you may have the right to:

  • Access, correct, update, or request deletion of your personal data.
  • Object to processing or request data portability.
  • Opt-out of marketing communications at any time (unsubscribe link or email request).
  • Withdraw consent where we process data on that basis.

To exercise your rights, please contact us at [email protected].

9. Children's Privacy

  • Our Site and services are not intended for children under 16. We do not knowingly collect personal data from children.
  • If you believe a child has provided us information without parental consent, please contact us for prompt deletion.

10. Third-Party Sites & Integrations

  • Our Site may link to or integrate with third-party websites/tools. Their privacy practices are governed by their own policies, not this Privacy Policy.
  • We recommend reviewing those policies when you leave our Site.

11. Updates to This Policy

We may update this Privacy Policy periodically. The "Effective Date" above will be updated. Material changes will be communicated via Site notice or email (if you are a registered user). You are encouraged to review this page regularly.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

ThinkIn Cap Content Pvt. Ltd.

Email: [email protected]

By using our Site or services, you acknowledge you have read and understood this Privacy Policy.